Travel Unbounded USA ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a booking. By using our website, you agree to the terms of this policy.
We may update this policy from time to time. Please check this page periodically to ensure you are satisfied with any changes. This policy is effective from January 2026.
Information We Collect
We may collect the following personal information:
- ◆Full name and contact details (email address, phone number)
- ◆Billing and payment information (processed securely via Stripe — we do not store card details)
- ◆Travel preferences, destination interests, and demographic information
- ◆Booking details including travel dates, destinations, and traveller counts
- ◆Communications you send us via contact forms, email, or phone
- ◆Technical data such as IP address, browser type, and pages visited (via cookies)
How We Use Your Information
We use the information we collect for the following purposes:
- ◆Processing and managing your travel bookings and payments
- ◆Sending booking confirmations, itineraries, and important travel updates
- ◆Responding to your enquiries and providing customer support
- ◆Sending promotional emails about new packages, offers, or travel inspiration (with your consent)
- ◆Improving our website, services, and user experience
- ◆Conducting market research and analysing usage patterns
- ◆Complying with legal obligations under US federal and state law
Legal Basis for Processing
We process your personal data on the following legal bases: (a) performance of a contract — to fulfil your booking; (b) legitimate interests — to improve our services and communicate with you; (c) consent — for marketing communications, which you may withdraw at any time; and (d) legal obligation — where required by applicable US law.
Data Sharing
We do not sell, rent, or lease your personal information to third parties. We may share your data with:
- ◆Stripe — for secure payment processing
- ◆Hotels, airlines, and ground operators — only as necessary to fulfil your booking
- ◆Firebase (Google) — for secure data storage and authentication
- ◆Legal authorities — if required by law or to protect our rights
All third-party partners are required to handle your data in accordance with applicable privacy laws.
Security
We are committed to ensuring your information is secure. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All payment transactions are encrypted and processed through Stripe's PCI-DSS compliant infrastructure. We never store your full card number.
While we take all reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
How We Use Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us analyse web traffic, remember your preferences, and personalise your experience.
- ◆Essential cookies — required for the website to function correctly
- ◆Analytics cookies — help us understand how visitors use our site (statistical purposes only)
- ◆Preference cookies — remember your settings and choices
- ◆Marketing cookies — used to show relevant content (only with your consent)
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality. See our Cookies Policy for full details.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are typically retained for 7 years for accounting and legal compliance purposes. You may request deletion of your data at any time (subject to legal retention requirements).
Your Rights
Under applicable US privacy laws, you have the right to:
- ◆Access the personal information we hold about you
- ◆Request correction of inaccurate or incomplete data
- ◆Request deletion of your personal data ("right to be forgotten")
- ◆Opt out of marketing communications at any time
- ◆Withdraw consent where processing is based on consent
- ◆Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at contact@travelunbounded.us.
Marketing Communications
We may send you promotional emails about new packages, special offers, or travel inspiration. You can opt out at any time by clicking the unsubscribe link in any email, or by emailing us directly. We will process your opt-out request within 10 business days.
Third-Party Links
Our website may contain links to external websites. We have no control over the content or privacy practices of those sites and are not responsible for them. We encourage you to review the privacy policy of any external site you visit.
Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, USA. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the federal and state courts of Delaware. Your consumer protection rights under applicable US federal and state laws are not affected.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: